INTERNATIONAL CONFERENCE ON TOURISM TECHNOLOGY AND SYSTEMS
02-04 NOVEMBER 2023 - BACALAR, MEXICO
Honorary Chair
Lakhmi C. Jain, KES International, UK; University of Technology Sydney, Australia; and Liverpool Hope University, UK
General Chairs
João Vidal Carvalho, CEOS.PP, ISCAP, Polytechnic of Porto, Portugal
António Abreu, CEOS.PP, ISCAP, Polytechnic of Porto, Portugal
José Ángel Díaz Rebolledo, Anáhuac University, Mexico
Pedro Liberato, School of Hospitality and Tourism, Polytechnic of Porto, Portugal
Program Chairs
Dália Liberato, School of Hospitality and Tourism, Polytechnic of Porto, Portugal
Maria Inês Pinho, ESE - Polytechnic of Porto, Portugal
Workshops Chairs
Agostinho Sousa Pinto, CEOS.PP, ISCAP, Polytechnic of Porto, Portugal
Eusébio Ferreira da Costa, Institute of Higher Studies of Fafe, Portugal
Local Organizing Committee
Dr. Hazael Cerón Monroy, Anáhuac University, Mexico
Dra. Marisa Ramos Abascal, Anáhuac University, Mexico
Dr. Juan Manuel Tello, Anáhuac University, Mexico
Advisory Committee
Álvaro Rocha, ISEG, University of Lisbon, Portugal
Almudena Barrientos-Báez, Universidad Complutense de Madrid, Spain
Ana García-Valcárcel, University of Salamanca, Spain
André Riani Costa Perinotto, Federal University of Piauí, Brazil
Bruno Barbosa Sousa, Polytechnic Institute of Cavado and Ave, Portugal
Carmen María Ramos, UNESCO Chair in Cultural Tourism Untref-Aamnba Buenos Aires, Argentina
Carlos Costa, University of Aveiro, Portugal
Carlos Enrique Montenegro Marín, Universidad Distrital Francisco José de Caldas, Colombia
Dália Liberato, School of Hospitality and Tourism, Polytechnic of Porto, Portugal
Dimitrios Buhalis, Bournemouth University, United Kingdom
Eduardo Parra-Lopez, University of La Laguna, Spain
Elisa Alén González, University of Vigo, Spain
Filipa Brandão, University of Aveiro, Portugal
Francisco Javier Tejedor, University of Salamanca, Spain
Gabriel Elias Chanchi Golondrino, University of Cartagena, Colombia
Giovanny Tarazona, Universidad Distrital Francisco José de Caldas, Colombia
Jaime Ruiz-Gutierrez, Universidad de los Andes, Colombia
Jose Antonio Fraiz Brea, University of Vigo, Spain
José Cadima Ribeiro, University of Minho, Portugal
Juan Luis Nicolau, Virginia Tech, United States
Juan Pulido-Fernández, University of Jaén, Spain
Martín Emilio Monroy Ríos, University of Cartagena, Colombia
Pedro Liberato, School of Hospitality and Tourism, Polytechnic of Porto, Portugal
Rui Costa, University of Aveiro, Portugal
Stanislav Ivanov, Varna University of Management, Bulgaria
Vicky Katsoni, University of Western Attica, Greece
Zélia Breda, University of Aveiro, Portugal
Scientific Committee
Agostinho Sousa Pinto, CEOS.PP, ISCAP, Polytechnic of Porto, Portugal
Adriana Oliveira, CEOS.PP, ISCAP, Polytechnic of Porto, Portugal
Alba Córdoba-Cabús, University of Malaga, Spain
Alejandro Peña, EAFIT University, Colombia
Alexandra I. Correia, Polytechnic of Viana do Castelo, Portugal
Alexandra Matos Pereira, ISLA- Polytechnic Institute of Management and Technology, Portugal
Alfonso González Damián, Universidad de Quintana Roo, México
Alina Badulescu, University of Oradea, Romania
Almudena Barrientos-Báez, Universidad Complutense de Madrid, Spain
Álvaro López-Martín, University of Malaga, Spain
Amélia Silva, CEOS.PP, ISCAP, Polytechnic of Porto, Portugal
Ana Azevedo, CEOS.PP, ISCAP, Polytechnic of Porto, Portugal
Ana Branca Soeiro de Carvalho, Polytechnic Institute of Viseu, Portugal
Ana Guia, Polytechnic Institute of Viseu, Portugal
Ana Iglesias Rodríguez, University of Salamanca, Spain
Ana Isabel Moniz, University of Azores, Portugal
Ana Lima, CEOS.PP, ISCAP, Polytechnic of Porto, Portugal
Ana Paula Afonso, CEOS.PP, ISCAP, Polytechnic of Porto, Portugal
Ana Paula Brandão, University of Minho, Portugal
Ana Paula Camarinha, CEOS.PP, ISCAP, Polytechnic of Porto, Portugal
Ana Ferreira, School of Hospitality and Tourism, Polytechnic of Porto, Portugal
Anabela Mesquita, CEOS.PP, ISCAP, Polytechnic of Porto, Portugal
Anabela Serrano, CEOS.PP, ISCAP, Polytechnic of Porto, Portugal
Anacleto Cortez Correia, Portuguese Naval Academy, Portugal
André Riani Costa Perinotto, Federal University of Piauí, Brazil
António Andrade, Católica University, Portugal
António Fernandes, Polytechnic Institute of Bragança, Portugal
António Vieira de Castro, SIIS, ISEP, Polytechnic of Porto, Portugal
Armando Cruz, ESTGL, Polytechnic Institute of Viseu, Portugal
Arminda Sequeira, Polytechnic of Porto, Portugal
Beatriz Muñoz Hidalgo, University of Malaga, Spain
Bruno Barbosa Sousa, Polytechnic Institute of Cavado and Ave and CiTUR research member, Portugal
Bruno F. Gonçalves, Polytechnic of Bragança, Portugal
Bruno Sousa, CITUR - Centre for Tourism Research, Development and Innovation, Portugal
Carla Melo, Polytechnic of Porto, Portugal
Célia Rafael, Polytechnic of Leiria, Portugal
Célia Ramos, ESGHT - University of Algarve, Portugal
Célia Talma Gonçalves, Polytechnic of Porto, Portugal
Célia Tavares, CEOS.PP, ISCAP, Polytechnic of Porto, Portugal
Célio Gonçalo Marques, Polytechnic Institute of Tomar, Portugal
Clara Sarmento, CEOS.PP, ISCAP, Polytechnic of Porto, Portugal
Cláudia S. Costa, Polytechnic Institute of Bragança, Portugal
Conceição Castro, CEOS.PP, ISCAP, Polytechnic of Porto, Portugal
Cristina Barroco, School of Technology and Management of Viseu, Portugal
Dália Liberato, School of Hospitality and Tourism, Polytechnic of Porto, Portugal
Damiana Guedes, Polytechnic Institute of Viseu, Portugal
David Caldevilla Dominguez, Universidad Complutense de Madrid, Spain
Elaine Scalabrini, UNIAG, Polytechnic of Bragança, Portugal
Elisa Alén, University of Vigo, Spain
Elsa Simoes, University Fernando Pessoa, Portugal
Emanuel Bohórquez, University Península of Santa Elena, Ecuador
Enrique Vázquez-Justo, Institute of Higher Studies of Fafe, Portugal
Eusébio Ferreira da Costa, Institute of Higher Studies of Fafe, Portugal
Fátima Matos da Silva, Portucalense University, Portugal
Fernanda A. Ferreira, UNIAG & School of Hospitality and Tourism, Polytechnic of Porto, Portugal
Fernando Oliveira Tavares, ISCET - Higher Institute of Business Sciences and Tourism, Portugal
Filipa Brandão, University of Aveiro, Portugal
Firmino Silva, ISLA-GAIA - Polytechnic Institute of Management and Technology, Portugal
Flávio Ferreira, UNIAG & School of Hospitality and Tourism, Polytechnic of Porto, Portugal
Francisco Silva, Estoril Higher Institute for Tourism and Hotel Studies, Portugal
Graça Chorão, CEOS.PP, ISCAP, Polytechnic of Porto, Portugal
Guaracy Silva, Centro Universitário do Sul de Minas, Brazil
Helena Albuquerque, Portucalense University, Portugal
Helena Costa Oliveira, CEOS.PP, ISCAP, Polytechnic of Porto, Portugal
Hugo Sampaio, Polytechnic Institute of Cavado and Ave, Portugal
Inês Braga, Polytechnic of Porto, Portugal
Isabel Borges, Institute of Higher Studies of Fafe, Portugal
Isabel Lopes, UNIAG & Polytechnic Institute of Bragança, Portugal
Isabel Maria Ferreira, Portugal
Ivone Cardoso, CEOS.PP, ISCAP, Polytechnic of Porto, Portugal
Joana Araújo, ISCAP, Polytechnic of Porto, Portugal
João Reis, Estoril Higher Institute for Tourism and Hotel Studies, Portugal
Joaquim Ferraz Esteves de Araujo, University of Minho, Portugal
Joaquim Ribeiro, School of Hospitality and Tourism, Polytechnic of Porto, Portugal
Jorge Marques, Portucalense University, Portugal
Jorge Rodrigues de Oliveira, NOVA School of Science and Technology, Portugal
José Luís Braga, Institute of Higher Studies of Fafe, Portugal
José Ramón Cardona, University of the Balearic Islands, Spain
Josep Ivars Baidal, University of Alicante, Spain
Konstantinos Solakis, University of Ioannina, Greece
Luciana Oliveira, CEOS.PP, ISCAP, Polytechnic of Porto, Portugal
Luis Gomes, CEOS.PP, ISCAP, Polytechnic of Porto, Portugal
Luis González Abril, University of Seville, Spain
Luis Mota, University of Madeira, Portugal
Luís Sardinha, University of Madeira, Portugal
Luís Silva Rodrigues, CEOS.PP, ISCAP, Polytechnic of Porto, Portugal
Mara Franco, University of Madeira, Portugal
Marco António Furtado, CEOS.PP, ISCAP, Polytechnic of Porto, Portugal
Maria Carlos Lopes, Polytechnic of Portalegre, Portugal
Maria Dinis, Polytechnic of Porto, Portugal
Maria do Rosário Borges, University of Évora, Portugal
Maria Inês Pinho, ESE - Polytechnic of Porto, Portugal
Maria Isabel Andrés Marques, Lusofona University, Portugal
Maria Isabel Ribeiro, Polytechnic Institute of Bragança, Portugal
Maria João Castro, CEOS.PP, ISCAP, Polytechnic of Porto, Portugal
Maria José Angélico, CEOS.PP, ISCAP, Polytechnic of Porto, Portugal
Marisol Correia, University of Algarve, Portugal
Marlon-Santiago Viñan-Ludeña, University of Granada, Spain
Miguel Mota, Polytechnic of Viseu, Portugal
Milena Carvalho, CEOS.PP, ISCAP, Polytechnic of Porto, Portugal
Olimpio Castilho, Polytechnic of Porto, Portugal
Pablo de Carlos, University of Vigo, Spain
Paula Odete Fernandes, UNIAG & Polytechnic Institute of Bragança, Portugal
Paula Peres, CEOS.PP, ISCAP, Polytechnic of Porto, Portugal
Paulino Silva, CEOS.PP, ISCAP, Polytechnic of Porto, Portugal
Paulo Meireles, Portugal
Pedro Liberato, School of Hospitality and Tourism, Polytechnic of Porto, Portugal
Pedro Oliveira, Polytechnic Institute of Bragança, Portugal
Raquel Guiné, ESAV, Polytechnic Institute of Viseu, Portugal
Ricardo Correia, Polytechnic Institute of Bragança, Portugal
Rui Costa, University of Aveiro, Portugal
Rui Humberto Pereira, CEOS.PP, ISCAP, Polytechnic of Porto, Portugal
Sandra Tuna, Fernando Pessoa University, Portugal
Sandrina Teixeira, CEOS.PP, ISCAP, Polytechnic of Porto, Portugal
Sandro Carvalho, Polytechnic Institute of Cavado and Ave, Portugal
Sara Pascoal, CEOS.PP, ISCAP, Polytechnic of Porto, Portugal
Sérgio Dominique, Polytechnic Institute of Cavado and Ave, Portugal
Sérgio Lousada, University of Madeira, Portugal
Susana Fonseca, Polytechnic of Viseu, Portugal
Susana Martins, CEOS.PP, ISCAP, Polytechnic of Porto, Portugal
Susana Rachão, Polytechnic Institute of Cavado and Ave, Portugal
Susana Sá, Institute of Higher Studies of Fafe, Portugal
Suzanne Amaro, Polytechnic Institute of Viseu, Portugal
Teresa Dieguez, School of Hospitality and Tourism, Polytechnic of Porto, Portugal
Vânia Costa, Polytechnic Institute of Cavado and Ave, Portugal
Verónica Mora Jácome, Universidad Técnica Particular de Loja, Ecuador
Vitor Gonçalves, Polytechnic Institute of Bragança, Portugal