INTERNATIONAL CONFERENCE ON TOURISM TECHNOLOGY AND SYSTEMS
04-06 NOVEMBER 2021 - CARTAGENA DE INDIAS, COLOMBIA
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II WCOMTOTEC21 – 2nd Workshop in Communication, Tourism and Technology
Tourism is probably one of the activities that have been most influenced by Information and Communication Technologies. Advances in this area have generated significant changes not only in promotion and dissemination but also in planning and marketing processes. When we refer to tourism activities, we are talking about experiences, therefore, the use of ICT ceases to be informative and extends to the experiential field through digital resources - videos, virtual reality, games, 360º photographs and virtual tours, among others - mobile and geolocation applications that advise the traveler and allow them to have a first approach to the destination or the tourist product, generating a previous experience that motivates and influences the selection and decision process.
Currently, the user "takes on a major role. He goes from being a mere spectator and consumer of what the Internet offers him to becoming a creator and generator of contents and services... he participates actively" (Nafría, 2008, p. 15). Thus, since tourism is a global activity, the promotion and dissemination of tourist destinations and services had to be adapted and updated to meet the needs of the customer.
In this scenario, communication and information become relevant, and need to be analyzed through the following topics:
• Digital tourism communication
• Positioning of tourist destinations
• Identity, image, and reputation of tourist destinations
• Tourist behaviour and experiences
• Users and tourist audiences
• Transmedia narratives at the service of tourism
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Submission and Decision
Papers written in English (until 10-page limit) must follow the formatting rules for Proceedings in Smart Innovation, Systems and Technologies series (see Instructions for Authors at Springer Website / Word Template).
Papers written in Spanish or Portuguese (up to a maximum of 10 pages) must comply with the Thomson Reuters format.
The version of these papers for evaluation by the Scientific Committee, saved in PDF format, must not include identification, e-mail and affiliation of the authors. This information must only be available in the camera-ready version of accepted papers, saved in Word or Latex format and also in PDF format.
These files must be accompanied by the Consent to Publish filled out, in a ZIP file, and uploaded at the conference management system.
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Publication & Indexing
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Papers written in English and accepted and registered will be published in Proceedings by Springer in a book of the Smart Innovation, Systems and Technologies series will be submitted for indexation by ISI, EI-Compendex and SCOPUS, among others, and will be available in the SpringerLink Digital Library.
Papers written in Spanish or Portuguese and accepted and registered will be published as a book chapter by the prestigious publisher THOMSON REUTERS indexed in SPI Scholarly Publishers Indicators (Q1).
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Organising Committee
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Dra. Verónica Altamirano-Benítez – Grupo de investigación de Comunicación Estratégica - Universidad Técnica Particular de Loja, Ecuador
Dr. Miguel Túñez-López – Grupo de Investigación Novos Medios - Universidad Santiago de Compostela, España
Dr. Jesús Segarra-Saavedra - Grupo de investigación Comunicación y públicos específicos (COMPUBES), Universidad de Alicante, España
Dra. Alba-María Martínez-Sala - Marketing Experiencial, Eventos y Comunicación (MAE-CO, UA) - Universidad de Alicante, España
Dra. Almudena Barrientos - Grupo de investigación DEBATv - Escuela Universitaria de Turismo Iriarte, España
Mgtr. Fabiana Altamirano – Universidad Santiago de Compostela, España
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Special Session Scientific Committee
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Amaro La Rosa, Universidad César Vallejo, Perú
Asunción Huertas Roig, Universitat Rovira y Virgili, España
Barbara Mazza, Sapienza Università di Roma, Italy
Belén Ávalos, Universidad Nacional del Chimborazo, Ecuador
Cesibel Valdiviezo, Universidad Técnica Particular de Loja, Ecuador
Clide Rodríguez Vásquez, Universidad de La Coruña, España
Concepción Campillo Alhama, Universidad de Alicante, España
Daniel Barredo, Universidad del Rosario, Colombia
David Caldevilla Domínguez , Universidad Complutense de Madrid, España
Denis Renó, Universidad Estadual Paulista - UNESP, Brasil
Eduardo Parra López, Universidad de La Laguna, España
Erika Fernández-Gómez, Universidad Internacional de La Rioja, España
Estela Mariné Roig, Universitat de Lleida, España
Eva Sánchez-Amboage, Universidad de La Coruña, España
Gabriela Baquerizo, Universidad Casa Grande, Ecuador
Irene Ramos-Soler, Universidad de Alicante, España
Iván Puentes, Universidad de La Coruña, España
Jenny Yaguache Quichimbo, Universidad Técnica Particular de Loja, Ecuador
Jhoana Córdova Camacho, Universidad Técnica Particular de Loja, Ecuador
José Rúas Araujo, Universidad de Vigo, España
Marco-Antonio Celdrán-Bernabéu, Universidad de Alicante, España
María del Carmen Gómez de la Fuente, Universidad Autónoma de Tamaulipas, México
María Dolores Fernández Poyatos, Universidad de Alicante, España
Narcisa Medranda Morales, Universidad Politécnica Salesiana, Ecuador
Pablo Escandón, Universidad Andina Simón Bolívar, Ecuador
Palmira Chavero, Universidad Técnica Particular de Loja, Ecuador
Paulo López, Universidad Santiago de Compostela, España
Rosa Elena Gamarra, Universidad de Tarapacá, Chile
Rosa Torres-Valdés, Universidad de Alicante, España
Rosario Puertas Hidalgo, Universidad Técnica Particular de Loja, Ecuador
Tatiana Hidalgo-Marí, Universidad de Alicante, España
Verónica Altamirano, Universidad Técnica Particular de Loja, Ecuador
Valentín Alejandro Martínez, Universidad de La Coruña, España
Vanessa Duque Rengel, Universidad Técnica Particular de Loja, Ecuador
Vanessa Lam, Universidad Ecotec, Ecuador
Ximena Coronado Otavalo, Pontificia Universidad Católica del Ecuador Sede Ibarra, Ecuador
Partners
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